Due to popular demand day tickets are not available to buy online or over the phone, and may not be available for all shows. Usually each customer is limited to 2 tickets and these are available on a first come, first serve basis. Call: 03 or email: Many concession tickets are only available to purchase at the theatre box office on the day of the show and are subject to availability.ĭay seats are a limited number of tickets held for each performance which are only available to purchase on the day of the show from the theatre box office or via an authorised third party app. If you contact Customer Relations, they will always be happy to discuss any concession ticket options that may be available. For groups of 10+ or education groups please call: 03 or email: and our team will be happy to help you.Ĭoncessions vary from show to show. Most productions have a groups and/or education rate. For T&C’s or to buy tokens from them directly, visit their website: Email: or phone: 03Ĭan I use theatre tokens to pay for my tickets?Īll of our theatres accept SOLT tokens which can be used in person at the box office or over the phone on 03. Please inform us of any special dietary requirements before your visit or speak to the Theatre Management on arrival at the theatre. Beverages and food items purchased outside of the theatre are not permitted in any of our theatres. Please allow extra time for entrance to each venue. Security checks are in operation at all of our theatres for your safety. Contact details for each stage door can be found here. Call: 03 or email: Details on wheelchair access and hearing systems for the theatres can also be found on the accessibility page (Note – we do not have an induction loop system).Īll lost property found in the theatre will be taken to the stage door at the end of each day. Our access team will be happy to discuss the options available to make each patrons visit as comfortable and enjoyable as possible. Via email or call 03.Īll Nimax Theatres hold a selection of seats for the specific needs of access patrons, subject to availability. For further access information please contact our Customer Relations Team. For further information on these performances please visit our accessibility page. Many of our shows offer access performances audio described, captioned, relaxed/autism friendly and BSL signed performances. For more information contact our Customer Relations Team on 03 For all productions, children under the age of 15 are required to be accompanied by a responsible adult in seats adjacent to each other. A valid ticket is required for all persons attending the theatre, regardless of their age. With the exception of our children’s theatre programme, performances are generally not suitable for babies and small children under 2. The age recommendations vary in each production and are available to view on the specific show pages. Some shows do have specific age restrictions due to content. You are welcome to wear a face covering when inside the theatre if you wish. To request an exchange please complete our form at least 48 hours before the performance by CLICKING HERE Our friendly team will help you re-arrange your visit if you are unable to attend. If you do not receive the check-in email or your tickets please go to the theatre box office on the day of the performance and they will assist you.Ĭan I exchange my ticket or get a refund? Once completed, your e-tickets or print-at-home tickets will be sent to you. You will receive an online check-in email at least 48 hours before the performance to confirm your attendance.
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